Questions & answers about our product offerings (Exclusive, Ending, Golden, Platinum, VIP, Special, Serial, Alphabet & Personal UK Mobile Numbers), shipping policy, payment method, refund policy, transferring of the SIM to another network and all other important information to know for ordering online.

Transfer to Any UK Network

Yes you can transfer your number to any UK Network. Below are the common questions by people

  • Text ‘PAC’ to 65075 – it’s free! – from your current number. You’ll get a 9-digit code straight away.
  • Share the code with your new network – just chat, call, or use their online portal..
  • Your number will usually switch over by 10pm the next weekday.

As the network companies says the downtime will be minimal, so suggestion is to keep the current network service active and until transfer completed. Mostly happens after 10pm on same day.

Some of the SIM cards number we sell is pre-activated for ready to go and some of the SIM are not credited. If there’s an expiry date, it will be mentioned on the product page. Once you’ve activated your number, it’ll stay active as long as you follow your network’s rules (like topping up regularly).

When you receive the PAC code, from that date to 30 days, after that you have to request for new one.

If you obtain the PAC code from your current mobile network provider and provide it to your new provider but still encounter an error, you should contact the new provider directly and explain the issue—they can assist in resolving it.

If you have not received a PAC code, you will need to reach out to your current mobile network provider to report the problem and request assistance.

Transfer Mobile Number to Another Network by PAC
vipnumbers247 delivery

Shipping Informations

We deliver our sim cards in UK & International through Royal Mail, DHL or UPS. All option is avaliable in the checkout page.

We use Royal Mail for standard UK deliveries, but if you’re in a hurry, DHL or UPS are available too. We ship worldwide, just make sure your address is correct! Standard UK shipping is free, while signed-for or express options (DHL/UPS) cost a little extra, price are mentioned on checkout pages.

Standard Royal Mail delivery are not Trackable, while Signed, DHL or UPS are all Trackable, we will send you tracking link or code.

We cover all customs fees for UK orders! For international shipments, any import duties are the customer’s responsibility.

Standard UK delivery are FREE, while Royal Mail Signed, DHL & UPS incur fees which are mentioned on checkout page.

If your SIM card isn’t delivered or is delayed, this is usually due to the courier service. If you have a tracking code, please contact the courier service directly as they can provide faster updates than we can. If you’re still experiencing issues, please contact our live chat support and we’ll resolve it promptly.

Other things to know

These are few important stuffs that all our customers should know.

Some of our SIM cards will already be active, and some will come with credit pre-loaded. If your SIM card isn’t active, you’ll just need to top up with the minimum amount depending on your network, and your SIM card will be active and ready to use. If you’re still facing issues, please contact our live chat team

Yes, all SIM cards have coverage and compatibility throughout the UK. They also work internationally as roaming SIMs. If the Go Roam option is activated by your network, you’ll enjoy your normal UK coverage when traveling to international countries.

To top up online with a voucher code, you can use our sister website MyUKPal.com. We offer top-ups for all networks and additional services as well. To convert your top-up into a data plan, you’ll need to contact your network provider directly or use their chat support, they’ll guide you through the process. Alternatively, you can contact our live chat support team, and we’ll be happy to help you with the steps.

Yes our team is online all the time but sometimes we get delay to reply. We give our best to give support to our custome to our unlimated best. Just try our live chat.

UK mobile numbers important stuff